As many other companies, we're looking to find the most efficient way to manage our social media marketing (SMM). SMM can be very time consuming, updating and managing all of the different social media platforms. Imagine, writing a blog, and having that post sent out to all of your different social media platforms, with a link back to your original blog post. Imagine being able to see when people interact with your different social media profiles all from one interface. At Bonsai we're exploring some of the NEW platforms that are out there. If you're interested in the results, let me know and I'll send you what we find.

Pay Per Click Advertising is touted as a great way to reach your target market. Nobody know this better than Google, Yahoo and Bing. Well, "if I were Microsoft" I would set up strategic Pay Per Click advertising campaigns on Google and Yahoo. You want to talk about reaching your target audiance. As an avid Googler I will say there are some things that bing does do better, you can't be all things to all people, although Google will certainly try. So, if Bing advertised on Google for the things they think are better and drove traffic to their search engine they will have a great opportunity to change the minds of a highly captive engaged customer, whose lifetime value could be in the tens to hundreds of thousands of dollars. Microsoft spent $80 million advertising Bing. Imagine they spent 1/80th of that budget on PPC. Let's just say they spent an average of $5 per click, they'd get 200,000 users to go to their search engine and try their search engine out!

What about the number of impressions? Let's say on average the Click Through Rate for each ad was 2.5% which through some forums seems to be a conservative average. That would mean they would get 8,000,000 impressions! How much would Bing have to spend to get the same number of impressions on a TV advertising campaign ??? (also consider production costs). How long would it take to produce the commercials and spread the content and get 8,000,000  

... cuz what else are you going to do?

Nothing.

When you decided to be a business owner, or a highly dedicated employee, or even an intern at a start-up internet company, you made the commitment to delay other activities which you may enjoy more: golfing, shopping, watching Heroes...whatever it may be. You could do any one of those things now if you wished. However, business doesn't wait patiently for you to do the fun things and then sign on your dotted-line. Business is a constant. Always available, always looking for your service/product. Go get it. Now. It's Time for Business. 

To borrow an idea from a gentleman much wiser than myself:

“You can't wait for inspiration. You have to go after it with a club.” - Jack London

"You can't wait for business. You have to go after it with a club." -Huy, Bonsai Media Group

Peas and Carrots,

SEO Grasshopper

What's the best way to design the usability of an iPhone app?

As iPhone applications have become more and more popular, their have been a few different navigation designs implemented. The idea is to make your application as easy, intuitive, and effortless for your users. Allow them to access the informaiton they're looking for as quickly as possible. The benefit of doing so? More people LOVE your app! And who doesn't enjoy being loved? When people love your app, they tell their friends and spread the word about your awesome app.

In this blog I'm going to explore 2 popular iPhone application designs and the pro and cons of each. The first is the standard standard Apple design and second, the Facebook inspired "Tiled icon" design.

Standard Apple Design

The "standard apple design" is marked by a bottom icon navigation, lists, and detail pages.

The bottom navigation consits of links to different sections or functionality of the applicaiton. This is exmplified by the phone application as seen to the right, but it's the same with the iTunes application and App Store applicaiton. There is a bottom navigation that allows you to get to your "Favorites" "Recent calls" "Contacts" "Keypad" and "Voicemail." For insatnce when you click on "Favorites" you're provided your list of favorites, where you can A) call the contact or B) click the arrow to get more information. Let's focus on the arrow for more info as it is more generally applicable to most applicaitons.

When you click on a list item you're taken to, in this case a details page, Where you can get more information and take action (text, share contact, and add to favorites). This is seen in the image to the left... Details pages could be information about a local restaurant, their menu, hours, location, phone number etc. 

Pro's: it's standard (many other applications use the same layout). It's easy to get to the information you need.

Con's: There's a limited number of "Main sections" you can include in the sub navigation. This can limit what you can include in the application.

Considerations: Make sure the information is grouped correctly and organized correctly. The last thing users want to do is go down a path only to realize that's not where the information they want is at.

Facebook Inspired "Tiled icon" Design

There's a new iPhone application design on the web. This new design style was first indroduced by Facebook (to me anyways there may have been others first). I have named this style the "Tiled icon" design. The navigation elements in this case are icons that are aranged in tiles or grids as seen by the facebook application to the right. The icons even give updates to activity in each section. The nice thing about this design is that it helps visually communicate what you can do with the application, by use of the icons. In addition the layout utilizes the iPhone home page multi page layout design whereby you can flick or swipe the screen left or right for additional pages with more icons to other sections of the app, in this case the facebook applications or friends profiles you go to often.

Finally let's look at the "Tiled Icon's" detail page and see how the navigation is handled. As you can see from the image to the right, which is the landing page when clicking the "Profile" icon on the previous page (image). The navigation on the facebook design then goes to a variation of the bottom navigation, in this case going with 3 buttons to more information and details page.

Pro's: Allow's you to add many main sections for users to navigate to. The icons help visually convey what that section of the application is (... what functionality or information you should expect). It allows you to get a dashboard look at the application, what's going on in that section.

Con's: It's new, this is a new layout and will require the user to learn the new interface, however small the learning curve, it still requires they learn.

Considerations: Make sure it makes sense. I like this layout, but I also like pushing the envelope, when you chose your applications navigation and design you'll need to consider your user first

Conclusion

Both layouts serve a function and have pro's and cons. Both layouts use an icon in one form or another. The key is to make sure whatever layout you chose, it makes sense for your users. They just want to access the information they want to access as quickly as possible. This can mean having the opening page of the application be the last opened page by the user... Or maybe it's your business model to feature items, have your featured items page be the opening page... You definitely have to balance your users needs and your objectives for the applicaiton but remember if your users don't like it or don't find it useful they won't use your app and probably talk crap .

What do you Think? What layout designs have you seen, what do you like, what do you dislike? I'll open up the conversation and duke it out over the perfect app design.

Or MySpace, or Twitter, or any other social media networking site for that matter. Let me clarify, I do not mean to say “don’t get caught USING Facebook”, I mean “don’t get caught BECAUSE of Facebook”. Let me show you. This guy has to be the ultimate example what I mean to be caught on Facebook. What an idiot. This isn’t a how-to for aspiring criminals, however; it’s more about the broader idea of controlling what you share with the world via internet communication.

Email communication has been around long enough for us to learn some of the ropes of avoiding potentially compromising situations. For example, we remember to click “Reply” rather than “Reply to All”. “BCC” (blind carbon copy) also has plenty of useful applications. However, social media is a relatively new phenomenon to the masses and it requires a whole different level of vigilance to avoid a damaging faux pas.

So many parties can learn a lot about you by the content they find on the web – whether you want them to or not. Check this out: some schools will check your Facebook page for character references PRIOR to admitting you. Potential employers are following suit. They are taking into account your resume, your references, and your Facebook page before calling you with an offer.

Or not.

While missing out on the school or job of your dreams is massively unfortunate, some content posted on Facebook can be downright embarrassing or provide your friends fodder for years upon years of teasing. Whether you are an individual or a business, your presence on the web is something that you constantly need to be aware of…

Next time you post something on Facebook. Think to yourself if you’re comfortable with the same information on the front page of the NYTimes or CNN.com. Chances are that you’ll rethink pressing that “Share” button.

Peas and Carrots,